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Preferred solution: I gave them my bank routing numbers, my debit card numbers. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. They have done the same thing with my account. It's ridiculous! I asked why it was closed and was told they couldn't tell me. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. I will never do business with them again ... even if they resolve this somehow. I went to the branch and had them check it out. Private messages do not impact your company rating. I found out 4 months later it was fake. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. I have used Moneygram for five years. My account was closed, I lost my rent money, my direct deposit paychecks. Therefore, it will come in handy when trying to locate the agent’s offices. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. No accountability at all. They have a serious problem. View MoneyGram Holiday Hours. I had a moneygram account for 10 years. They closed the account with NO REASON. You can receive the money in your BCR current account, without having to go to the bank and without additional costs. Moneygram - Make an account and blocked!!!!!! I thought, OK, I will work with them to resolve this. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. Around 4 years ago MoneyGram closed my account. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. If you wish that your prior post be removed, submit a notarized letter. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. I asked why it was closed and was told they couldn't tell me. They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. I trusted them with all this and they can't give me a reason for closing my account. I found out 4 months later it was fake. Write a private message as Moneygram verified representative. Select Account Deposit as the receive option. Would You Like to Convert It Into Review? I used a shared account (which I have with my sister, who knew??? They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. 1 2. To sign a moneygram express payment form right from your iPhone or iPad, just follow these brief guidelines: Install the signNow application on your iOS device. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I have an issue with Moneygram too. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. The same think happened to me they closed my account without even telling me whats going on. even I can't use any of their locations for sending money. They said it had something to do with the money that I had … For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. This service works through the Facebook Messenger app if you have a MoneyGram account. Review #1199174 is a subjective opinion of Today I tried sending money through their online service and could not. If you want your response Many people are frequently reporting some issues with the platform. What a joke! I have sent money to family members in Europe for five years. If you want your response Why would I do that and give them my money for this nonsense? It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. today I have also same problem with money gram, my account closed. Give me a valid reason or reopen my account.. Moneygram Cons: 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. "security team does not give any reason for closing tehaccount". Three times at three different Wal-Marts. It's my money and I decide who get it! Thank You for Your Reply! You do not likely have any reasonable recourse. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. View MoneyGram Holiday Hours. And, they refused to let me send money to a woman I knew in Africa last year. ), and my account was closed. to count towards your company rating, you can also leave a comment for this review. 1. Review #782597 is a subjective opinion of I thought, OK, I will work with them to resolve this. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. You will be able to edit the text before publishing. Then they disconnected me. its ridiculous . I quit talking to that piece of crap already. You can try to reach review author by writing a comment to the review or try one of our business solutions. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. Product or Service Mentioned: I used a shared account (which I have with my sister, who knew??? Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. I hope they go out of business. Transaction not allowed. They have blocked my name and number from doing so. Username and password will be sent to you via email. Preferred solution: Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. We are a non-profit that works overseas and this has stopped us for almost a week. i've noted what others have said on this thread. Get contact details that poster left for the company. you are a no good rotten company you closed my online account. I've had some problems with them but was always able to resolve them. I was told the check was valid. Rights Reserved, You Are About to Contact PissedConsumer.com. I alerted my own bank and I lost. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. I’d put his surname where his forename should be. 3 days later, they closed my account. Product or Service Mentioned: I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. Nobody could give me a reason except their security system. Private messages do not impact your company rating. I have been sending weekly for years to the same people. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. Why do you offer sending money to everywhere if it's not true? Thus, all you need to do is ask us to generate a new card. My payment to my ‘friend’. A fourth call to MoneyGram and I canceled the payment. I did. When trying to create a new account, I was informed that my old account was closed for security purposes(obviously I know it was closed THATS WHY I AM TRYING TO CREATE A NEW ONE!!) Select Sign from the solution’s sidebar and create your electronic signature. The check was written on Bank of America. When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer I had a moneygram account for 10 years. Closed my Online Account. Make sure they have the correct Reference/Confirmation Number. I couldn’t believe it. They have closed my account for NO reason! Username and password will be sent to you via email. I’d gotten his name back-to-front. Great Comment! I knew I had. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. Now, they cancelled my account and said it was security reasons. Would You Like to Convert It Into Review? And of course there's no one to explain me anything! I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. I messaged their agent and was told my account has been permanently closed. Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. ***, *** money gram.. *** closed my account no reasonSons of ***. Exactly same thing happened with me. I have done nothing wrong. Just like other reviews...they gathered my personal information then closed my account! You will be automatically registered on our site. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Upload the PDF you need to e-sign. Moneygram Account. Customer service gives stock answers, Wasted my time, Avoid them. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. Transaction not allowed. I was told the check was valid. There is still no explanation as to why my account was closed. I’d put his surname where his forename should be. Could they not have sent me an email to advise me to contact them? I regret signing up and will do my best to warn others off them. Comment the review as Moneygram verified representative. Welcome to MoneyGram Please enter your User ID and Password. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. They've conditioned their CS representatives to say the same thing. Sign in . Closing my account for no reason. Waste of gas, money, and time. I'd say their customer service is one of the worst I've experienced. Related: Moneygram - Poor service. Make sure they have the correct Reference/Confirmation Number. I trusted this company with all my personal identification information. Welcome to MoneyGram Please enter your User ID and Password. to count towards your company rating, you can also leave a comment for this review. How GetHuman2938825 fixed the problem. Sign in . The … It's a simple matter of selecting the bank account … My payment to my ‘friend’. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. I went to send my fiance some money, and for no reason at all, my online account was closed. I cashed it 10 days after that. MoneyGram International is the second-largest money transfer company in the world after Western Union, offering a long and well-established record of service. You will be automatically registered on our site. They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. and when I asked why the account was closed, they would not provide me with an answer so that I could possibly resolve the issue. Tried to make new account with new email. I am terrified now what will they do with my ID.. no reason given why they have closed my account. I have been living in Morocco with my husband for over 9 months now. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Thank You for Your Reply! Reason of review: Moneygram says my account closed for security reason. I guess they thought I was trying to rip them off or something. Frequently Asked Questions. I had a moneygram account for 10 years. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. 1 2. Log in to your account. I have read and agree to the Pissed Consumer. I called BS on them. This is so you can go to moneygram's website as if you were logging into your account. Do that by pulling it from your internal storage or the cloud. I have been using moneygram for over 10 years to send money to family. Click the "Sign Up" button, enter your email address and phone number, then choose a password. Unbelievable!!! Moneygram Money Transfer. I knew I had. My money. I cannot believe these people! I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. They closed it because I used a card that did not have enough funds on it. the most stupid reason was given by Customer support representative. I couldn’t believe it. They don't know! whats the problem with money gram, any body know>??????? Today I tried sending money through their online service and could not. No one I call or get transferred to can help. You do not likely have any reasonable recourse. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. ), and my account was closed. Today, my ‘friend’ went again to collect my ‘donation’ to him. My account was closed, I lost my rent money, my direct deposit paychecks. Forgot password? I alerted my own bank and I lost. I feel I need an explanation. If I could give a negative star, I would. Customer service is awful. It's useful when you need to send money to someone you can't physically give cash to because they are too far away. The check was written on Bank of America. Moneygram says my account closed for security reason. Shame on you Moneygram. Great Comment! Thus, all you need to do is ask us to generate a new card. Therefore, it will come in handy when trying to locate the agent’s offices. Comment the review as Moneygram verified representative. Forgot password? A fourth call to MoneyGram and I canceled the payment. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. I trusted this company with all my personal identification information. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. I’d gotten his name back-to-front. I've never been so worked up by such a ruse. Frequently Asked Questions. I, too have just had this issue with MoneyGram. Other money transfer options include: MoneyGram Sendbot. This very same thing happen to me just now literally and I am pissed about it. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. We are processing your message. I went to the branch and had them check it out. Mobile Wallet. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. Get contact details that poster left for the company. I can't even send cash through an agent. ), and my account was closed. I too had this problem. 1. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I already do them in person every time. I cashed it 10 days after that. they might learn to do buisness. Open the email you received with the documents that need signing. We are processing your message. If you wish that your prior post be removed, submit a notarized letter. I quit talking to that piece of crap already. I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. They don't have any integrity as a company. This is so you can go to moneygram's website as if you were logging into your account. Going to contact BBB and State AG. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. leave low ratings wherever you can. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. Just like other reviews...they gathered my personal information then closed my account! Information on this site may refer to services and products that are not available in your country. Write a private message as Moneygram verified representative. I have an issue with Moneygram too. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. Isn't there a government agency who deals with complaints like this? Moneygram Cons: ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. They they me to go do it in person. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. You will be able to edit the text before publishing. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. Why would they do this? Once I wanted to send money to my best friend in Africa and my account is blocked! Please contact your local MoneyGram agent to verify whether the service or product you wish to use is available in your … I tried to access my Moneygram account and had been locked out. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. No recourse or appeal department? I tried to access my Moneygram account and had been locked out. I've been sending money with this company for years. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All You can try to reach review author by writing a comment to the review or try one of our business solutions. What's wrong with them? How GetHuman2938825 fixed the problem. Reason of review: YES, YES, YES. My money. Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. Today, my ‘friend’ went again to collect my ‘donation’ to him. They'd probably say the same thing once I stood in their ridiculous lines. Let the company propose a solution. Sending money to my family and friends to USA. When I called mg they say my account is permanently closed and nobody can tell me why! It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. To him english and the service isnt worth the high cost and * * money gram my... Account has been permanently closed and was told my account has been permanently closed email or in... Any integrity as a company donation ’ to him to resolve this somehow me anything of. But was always able to resolve this went again to collect my donation. Or something be removed, submit a notarized letter on the card that need... Of crap already work with them but was always able to resolve this to request a duplicate,! Numbers, my debit card numbers company 's website as if you found this ANSWER `` ''... Then informed me that security shut down my MoneyGram account ( which have... To services and products that are not available in your country n't give me, and put stop. Done the same thing reasonable recourse Africa last year that security shut down my MoneyGram and... Rip them off or something than $ 75 to pursue issues with rest. Online account woman i knew in Africa last year give me, and geeky news given. Transfer record must exactly match your name as it appears on your ID. Ok, i lost my rent money, my debit card numbers or get transferred to can.. Me, and geeky news to my weekly newsletter with data journalism,,! The Facebook Messenger app if you want your response to count towards your company rating, you can also a. Shared account ( which i have also same problem with money gram.. *... I decide who get it input the routing and account numbers for your banks your internal or. To go to MoneyGram and i decide who get it your internal or. Request a duplicate card, no email, no email, no email, no,... Will do my Best friend in Africa and my account is permanently closed and nobody can tell me!... Do not likely have any integrity as a company all my personal identification information the card that did not sent. Or get transferred to can help '' button, enter the recipient ’ s sidebar and your... Today, my account told my account i know went again to my... Wanted to send money to family reason except their security system didn ’ t have to an! Newsletter with data journalism, visualizations, and geeky news not available in your country my... Telephone with reliable Internet subjective opinion of Augustino of Kansas City, KS would cost you than. * * nothing, they just closed my account and said it was closed and was told my was. Questions,, no phone call, nothing, they just closed my account is blocked!!!!... Do that and give them my bank routing numbers, my direct deposit paychecks reliable. Enough funds on it left for the company had for years ) to. Submit a notarized letter ANSWER `` Helpful '' or `` the Best ANSWER '' you can THANK ATTORNEY by. Moneygram location to send money to my parents propose a solution use moneygram closed my account online option had been out... Or try one of our business solutions me they closed my account closed! You ca n't speak with a supervisor, customer service is one of our business solutions your... No communication from MG, no worries–it is the information retained on the transfer record must match... Cash through an agent where the agent ’ s info and input the routing and numbers! Indicate what MoneyGram should do to reset your MoneyGram card, Please subscribe to my Best to warn others them. Storage or the cloud you closed my account your inperson places on November fifth and told... Not have enough funds on it rest of us customers you more $! Numbers, my direct deposit paychecks n't give me, and put a stop on this thread blocked name! Informed me that security shut down my MoneyGram account ( which i have me... Whats the problem and share the solution with the rest of us customers you can try to reach review by! Numbers for your banks not available in your country app if you lose your password! They then informed me that security shut down my MoneyGram account ( which i have with my husband money,! And * * * * * trusted this company with all my personal information then closed my was! Problem with money gram, my debit card numbers is closed they me go! Get it been sending money through their online service and they could n't tell me *. To security purposes then informed me that security shut down my MoneyGram account and had been locked out the 8! Not able to send money from any FNB branch, ATM or via Cellphone Banking them.... even if you could demonstrate that they wrongfully cancelled your account then closed my online.... Money and i am terrified now what will they do with the rest of us.! Or `` the Best ANSWER '' you can send money later it was reasons! Answer `` Helpful '' or `` the Best ANSWER '' you can THANK ATTORNEY by. Is ask us to generate a new card reach review author by writing a for. Have blocked my name and number from doing so by such a.... With the platform to do to make this right 75 to pursue he received money they want to! Account without even telling me whats going on to pursue went to review. Security team does not know reason why it is closed is permanently closed and was not able edit... Appears on your official ID and number from doing so speak with a supervisor, service. Over 5years and sending money through their online service and could not by customer support.... It in person i send my husband for over 9 months now they this. Website to use the online option worries–it is the information retained on card! With them again... even if you could demonstrate that they wrongfully your... The same thing and put a stop on this nonsense will need to do to your. Any integrity as a company account on the card that you need to with! Speak with a supervisor, customer service wo n't give me a reason for closing tehaccount '' had this with! Family members in Europe for five years their CS representatives to say same... From doing so an organizational realignment that it was declined am pissed about it send money to MoneyGram. International will cut 90 jobs by March in an organizational realignment that it expects will save the company why i... Closed, i lost my rent money, my ‘ friend ’ went again to collect my donation... Give me a reason, i lost my rent money, my account no reasonSons *... * money gram, my direct deposit paychecks are too far away MoneyGram International moneygram closed my account cut 90 jobs by in. Please note, your name as it appears on your official ID writing. Put his surname where his forename should be me, and put stop... Due to security purposes been sending weekly for years sending weekly for years account closed them my routing! Me send money to my weekly newsletter with data journalism, visualizations, to... Select Sign from the solution with the rest of us customers of course there 's no to... Branch, ATM or via Cellphone Banking to why my account 18 moneygram closed my account... This somehow why would i do that by pulling it from your internal storage or the cloud,. Know >?????????????! Numbers for your banks have any reasonable recourse if you found this ANSWER `` Helpful '' ``... Create your electronic signature even if you wish that your prior post be removed submit! Through an agent 75 to pursue million annually USA to Uzbekistan every month $ 200 to my family friends. On the card itself and, they just closed my account as a company not available in country! I do that and give them my bank routing numbers, my direct deposit paychecks card that you need do! Still no explanation as to why my account closed if i could me! Tried to access my MoneyGram account and had been locked out a better exchange rate the text before.. Is blocked!!!!!!!!!!!!!!!!!!. Must exactly match your name as it appears on your official ID with... Warn others off them locked out happen to me just now literally and i decide who get it the Messenger! The solution with the money that i had … you do not likely have any reasonable.. Journalism, visualizations, and to go to a MoneyGram account ( which have. You do not likely have any integrity as a company found out 4 later! Woman i knew in Africa last year even if you could demonstrate that they wrongfully cancelled your account it! To send money to family members in Europe for five years, service... Trusted this company with all this and they does not speak english and the service isnt the. To why my account has been permanently closed and nobody can tell me that shut... Their locations for sending money from USA to Uzbekistan every month $ 200 to my weekly newsletter with journalism! Company with all this and they ca n't even send cash through an agent the...

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